Legal

Terms & Conditions

Effective date: 1 January 2025

These Terms and Conditions govern your use of the ARAIZI website and the purchase of products from us. ARAIZI is a registered women's personal care marketplace operating from Dhaka, Bangladesh. Registered address: ARAIZI, Gulshan 2, Dhaka 1212, Bangladesh.

1. Acceptance of Terms

By accessing or using the ARAIZI website (araizi.com), placing an order, or creating an account, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site or services.

2. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Product images are as accurate as possible; however, colours may vary slightly depending on your screen settings. We make every effort to ensure pricing is accurate but reserve the right to correct errors. In the event of a pricing error, we will contact you before processing your order.

3. Orders & Contract

Placing an order constitutes an offer to purchase. A contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, stock errors, or pricing mistakes. If your order is cancelled after payment, you will receive a full refund within 3–5 business days.

4. Payment

We accept bKash, Nagad, and Cash on Delivery. For mobile payment methods, your transaction ID serves as proof of payment. We do not store card details. All payments are subject to verification. ARAIZI reserves the right to request additional identification for high-value orders.

5. Pricing & Taxes

All prices displayed on the site are in Bangladeshi Taka (৳) and are inclusive of applicable VAT. International orders may be subject to customs duties and local taxes for which the customer is solely responsible. ARAIZI has no control over, and accepts no liability for, any customs delays or charges.

6. Intellectual Property

All content on this website — including product images, brand assets, copy, and design — is the exclusive property of ARAIZI and is protected by copyright and trademark law. Reproduction, distribution, or commercial use of any ARAIZI content without express written permission is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, ARAIZI shall not be liable for any indirect, incidental, or consequential damages arising from use of this site or its products. Our liability for any claim shall not exceed the value of the order giving rise to the claim. Nothing in these terms limits liability for fraud, death, or personal injury caused by our negligence.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka. If you are a consumer in another jurisdiction, you may also have rights under local consumer protection law.

9. Amendments

We reserve the right to update these Terms at any time. Updated terms will be posted on this page with a revised effective date. Continued use of the site after amendments constitutes acceptance of the updated Terms. We will notify registered customers of significant changes via email.

For legal queries, contact legal@araizi.com